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Australia has comprehensive legislation
governing fair trading. The primary piece
of legislation is the Trade Practices Act 1974
(Cth). The Act primarily controls the
commercial behaviour of corporations but
extends to individuals in limited situations
and to government departments and statutory
authorities.
One of the key provisions in the Act is a
prohibition against engaging in misleading or
deceptive conduct, or conduct that is likely to
mislead or deceive. The Act also
prohibits making false representations or
claiming false affiliations or
associations.
Under the Trade Practices Act, relief is
available if it can be shown that:
- the conduct took place,
- the conduct was misleading or
deceptive, and
- the aggrieved party relied upon the
conduct or was induced by the conduct to do
something, and as a result suffered
loss.
The relief provisions of the Act are most
often used by parties who have been misled by
representations to enter into an agreement (for
example, an incorrect representation regarding
the past trading figures of a business).
Where the representation relates to a future
matter, the position of the applicant is even
stronger, as the representation is taken by the
court to be misleading or deceptive unless the
maker of the representation can show that, at
the time it was made, they had reasonable
grounds for doing so.
A wide range of relief is available, and
courts may make orders for the payment of money
by way of damages or reimbursement, an order
terminating the agreement, or injunctive
relief.
Because the Trade Practices Act only applies
to situations coming within the Commonwealth's
legislative authority, states enacted their own
fair trading legislation which largely mirrors
the consumer protection provisions in the
federal Trade Practices Act. In New South
Wales the main law covering business behaviour
is the Fair Trading Act 1987. Under this
Act is unlawful to make false claims about a
product or service, operate in a misleading or
deceptive way, or engage in unconscionable
conduct (for example, by taking unfair
advantage of vulnerable customers).
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